Parents may contact the Bee's customer support team with questions. If you have not yet created a Word Club account, visit https://spellingbee.com/contact to submit a ticket via our website.

If your device is running iOS (e.g., an iPhone or iPad), enable age range sharing in your iOS settings before creating a new Word Club account:

Step One: Open Settings on your device.

Step Two: Select your name to change your Apple account or tap into Family and select which Apple account you want to update.

Step Three: Tap Apple Account & Password (Family account) or Personal Information (individual account).

Beginning January 1, 2026, app stores must verify users' ages when accounts are created. To comply with this requirement, the Bee is releasing a new version of its Word Club app (version 3.2.4) on January 1. Word Club will be rated 13+ in both the Apple Store and Google Play Store. When the Word Club app is downloaded from the Apple Store or Google Play Store and a new account is created, our app will check to ensure the person creating the account is 13 years of age or older.